Patient Administration Officer

210001M0 Requisition #
  • Casual Position
  • Exceptional time management and communication skills
  • Free staff car parking (on-site) 

John Fawkner Private Hospital is seeking a customer service focused individual/s for the role of the Patient Administration Officer working in Admissions and Reception.  This role would suit an administrative candidate with experience in a busy environment, who is meticulous to detail and who is able to multitask.

Key responsibilities:

  • Reception
  • Patient data entry
  • Health fund checks
  • Cash handling and debt collection
  • Admission and discharge of patients
  • Answering internal and external patient queries

John Fawkner Private Hospital is located in the north west of Melbourne. The hospital provides a wide range of services to its community, with 186 registered beds, a 12 cubicle Emergency Department, 5 operating theatres, 12 bed critical care complex and busy Day of Surgery Admission Unit.  The hospital specialises in orthopaedics, general surgery, general medicine, oncology, cardiology, urology, plastic surgery, ENT and gynaecology. 

Essential Criteria:

  • Demonstrated experience in an administrative role
  • Professional presentation with excellent customer relation and interpersonal skills
  • Advanced computer skills
  • Advanced ability to prioritise in a dynamic work environment
  • Excellent written and verbal communication skills
  • Demonstrable time management and problem solving ability
  • Ability to work autonomously in a self-directive environment.

Why Healthscope?

When you join Healthscope, you become part of our Community of Care.

Our people are at the heart of our organisation – no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for. Healthscope opens the door to endless opportunities for our people, giving them the flexibility to work across one or multiple hospitals across our network.

We encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely. 

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

While our hospital network is vast, Healthscope is a family. We support each other, we share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient’s lives.

Application Close: 13th August 2021

Further Enquiries: Lyn Cotsworth - Patient Administration Manager -

To Apply: Please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.




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