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State IT Coordinator - NSW

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Information Technology Services
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1900005C Requisition #
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  • Permanent Full Time Coordinator Role - New South Wales
  • Diverse team environment
  • Experience in a similar role required
Are you a professional IT Coordinator looking to step into a rewarding career within our Hospital network?

As a member of the Corporate IT team you will play an important role, in providing high quality support to our end users across our New South Wales hospital network.
 
As the State IT Coordinator your responsibilities will include:
  • Responsible for the provision of a comprehensive range of level 2-3 client support services that develops and improves the use of information, communications and technology across our hospitals and health services
  • Work with a range of stakeholders to recognise, advise and develop opportunities for improved service delivery, to undertake appropriate support and consultancy work and implement solutions to align new technologies with the business' needs
  • Ensure defined SLA's are bring met and/or exceeded
  • Manage business projects
 
Healthscope is a leading provider of private healthcare services within Australia and beyond, distinguished by the service offering we provide across our health care divisions.
 
Thanks to the dedication of our 18,000 employees, in a single year we:
  • Provide care for almost 800,000 patients in our 43 hospitals through inpatient and outpatient services
  • Deliver over 14,000 babies
  • Perform 136,000 inpatient surgeries
  • Run international pathology operations in New Zealand, Malaysia, Singapore and Vietnam which provide testing for over 7 million patients
An uncompromising focus on high quality clinical outcomes, systems, processes, staff, equipment and facilities has seen Healthscope become an industry leader in driving quality and innovation.
 
IT aims to enable each of our healthcare care providers with the ability to deliver high quality levels of patient care, whilst also helping them achieve their strategic objectives. 

Within the Service Delivery team we look to develop culture and capacity that thrives on collaboration, positivity, being people orientated, friendly and achievement focused.  We are highly customer ‘obsessed’ and encourage and reward innovation and continuous improvement. 
 
Our deepest commitment is to our customers.  We not only say this, but live it through our interactions with our customers
 
Essential Criteria:
  • Diploma of Information Technology or Certificate III in Information Technology
  • 3-5 years experience in a similar customer facing, field-based role
  • Strong knowledge of information technology concepts, practices and trends, particularly in desktop and server operating system, networked environments, telephony systems and cloud technologies
  • Demonstrated experience in successful project management in line with industry best practices
  • Knowledge of health systems, procedures and contemporary issues (desirable)
  • Sound customer service and support skills
  • Excellent communication skills
  • Proficient in time management and ability to work effectively independently and as part of a team

Applications close: Friday 22 February 2019

 

For further enquiries: Tom Walker - National IT Support Team Leader, tom.walker@healthscope.com.au
 
To Apply: Please click on the 'Apply' button to be taken to our online application process. Please include a cover letter and your CV along with the contact details for 2 professional referees.

 

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