Patient Support Services
190001BD Requisition #
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  • Maternity Ward Clerk position
  • Permanent Part-time hours (33hrs/week) offered over 5 days- Monday to Friday
  • Supportive Team Environment

An exciting opportunity exists for a full time Ward Clerk to work in our Maternity Ward.  The successful applicant will assist in facilitating a welcoming environment for our patients, staff and visitors and support our existing team in this area. 


Our Ward Clerks provide outstanding customer care to patients and their families. This is a great role for experienced and patient care focused individuals who are wanting to achieve work-life balance and a dynamic career in Healthcare. 

As a Ward Clerk your responsibilities will include:

  • Providing patient centred customer service including:
    • Greet all customers
    • Handle enquires with a friendly and professional manner
    • Assist with documentation for admissions, discharge and transfer of patients into Webpas
    • Manage clerical and administrative responsibilities such as discharge lists, diet lists, birth data etc
    • Maintain accurate and timely patient information data collection and processing of medical records
  • Provide clerical support to the Maternity Ward and Birth Unit NUMs and nursing staff
  • Liaison with allied health, porters and other hospital departments when required to facilitate patient treatments or transfers. 

This position may also undertake duties of the Maternity Admissions Clerk which include:

  • checking of financial status of all maternity patients prior to admission by performing health fund eligibility checks
  • Liaise with patient explaining the admission procedures and clarify any issues which may be identified
  • ensuring patients are provided with written estimate of expenses
  • booking of initial consultations for the Maternity Unit

Norwest Private Hospital is a 277 bed high acuity facility located in Sydney’s rapidly developing North West and is operated by Healthscope, a leading provider of private healthcare in Australia. Please visit our website www.norwestprivatehospital.com.au for further information about our hospital and its services.


Essential Criteria:

  • Experience in an acute patient focused Healthcare facility/Hospital
  • Demonstrated knowledge with medical terminology
  • Highly developed interpersonal and time management skills with the ability to work in multidisciplinary work environments
  • Intermediate skills in MS Office (Outlook, Word, and Excel)
  • Flexible to work a variety of shifts- over 5 days Monday to Friday 

Desirable Criteria:

  • Some knowledge of the private health sector including health fund contract tables/member eligibility
  • Knowledge of Patient Management Systems preferably WebPas



Applications close: 23 August 2019


For further enquiries: Kim Robinson, Acting NUM (Birth Unit) on 8882 8589 or Kim.Robinson@healthscope.com.au


To Apply: Please click on the 'Apply' button to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.

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