Administration Officer
Administration Officer – Outreach Program
The Melbourne Clinic is seeking an experienced Administration Officer to join our Administration team on a full-time or part-time basis working in our Outreach Program.
About us
The Melbourne Clinic is Australia’s largest private mental health service providing 203 inpatient beds, standalone Day Program centre, an Outreach Program, consulting suites at three locations and a Consultation Liaison service.
Nationally and internationally renowned for our quality mental health care services, our focus is to provide our patients with the support and expertise from a comprehensive multi-disciplinary team of over 200 accredited Psychiatrists, Addiction Medicine specialists, Pain Medicine specialists and experienced registered mental health nurses, Allied Health Staff (Psychologists, Social Workers, Dietitians, Exercise Physiologist, Art Therapist and Pastoral Care Worker) in conjunction with several key support services such as Administration and Housekeeping services.
At The Melbourne Clinic we deliver Patient Centred Care; health care that is respectful of, and responsive to, the preferences, needs and values of patients. Our programs and care are based on the recovery model.
The Melbourne Clinic embodies an inclusive service. We are dedicated to providing services that are culturally sensitive and aware. We understand and are accepting of diversity in identity, and in 2017 The Melbourne Clinic was the first private mental health hospital to achieve Rainbow Tick Accreditation. We acknowledge the critical role that family and friends play in the lives of our patients and offer support and advice to assist them during their loved ones recovery.
As an administration officer your responsibilities will include:
· Perform a broad range of administration duties including:
· Answering and directing calls
· Organising pre-admission paperwork
· Administering new patient bookings and allocations
· Admitting and discharging patients
· Performing health fund eligibility checks
· Collecting patient payments
· Data entry into the webPas patient management system
· Maintain accurate and effective record management systems including preparation of medical records
Essential Criteria:
· Experience in an acute patient focused Healthcare facility/Hospital- highly desirable
· Excellent interpersonal and communication skills
· Highly developed organisational skills with the ability to prioritise tasks and meet deadlines.
· Strong attention to detail
· Able to work autonomously
· Experience in MS Office (Outlook, Word and Excel)
Why Healthscope?
We care about your career at Healthscope.
No matter where you go within our community of care, you’ll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow.
Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.
Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.
Come and be the difference in our patient's lives.
Applications Close: 28th August 2025
To Apply:
Please click on the 'Apply' button to be taken to our online application form. For further enquiries, please contact sarah.mcdougall@healthscope.com.au
More Information:
Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker