Administration Officer

Are you looking for a rewarding career that allows you to combine your professional skills and passion for delivering excellent customer service?

Our Outpatient Administration/Scheduling Team are looking for an enthusiastic and motivated individual to support the Outpatient Services at The Victorian Rehabilitation Centre.  

Part-time position available, 2 days per week, with the option for additional flexible hours.

As an Administration Officer your responsibilities will include:

·       Scheduling outpatient appointments

·       Manage a busy reception desk where required

·       Answer and redirect calls

·       Prepare admission paperwork

·       Conduct follow up requests and make reminder calls for visits

·       Maintain accurate and effective record management systems including preparation of medical records

·       Perform Health Fund Checks as required

·       Manage the collection of excesses/co payments

·       Coordinate with staff from other departments

·       Complete other clerical tasks such as data entry

As one of the largest private rehabilitation facilities in Australia, The Victorian Rehabilitation Centre has a reputation for high quality and patient-focused care, across a range of rehabilitation specialties. The centre offers a friendly and supportive staff environment, with our established multi-disciplinary team servicing both inpatient and outpatient rehabilitation programs.

Selection Criteria:

·       Excellent interpersonal and communication skills     

·       Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.

·       Strong attention to detail

·       Experience in MS Office (Outlook, Word, and Excel)

·       Works well independently and within a team

·       Flexible to work a variety of shifts – early/late shifts & weekend work

·       WebPas Hospital system experience (Desired)

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

·       Flexibility to work across one or multiple hospitals across our network.

·       Discounted health insurance

·       Continuous professional development, education & support provided to encourage growth

·       We support each other, share learnings, celebrate successes and face challenges together

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

Come and be the difference in our patient's lives.

Applications close: 9th December 2024 

For further enquiries: Jennifer Pena, Outpatient Admin Team Leader. Email: Jennifer.Pena@healthscope.com.au

To Apply: Please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.