Administration Officer

Are you motivated and passionate Administration Officer looking to step into a rewarding career opportunity?

NorthPark Private Hospital is seeking an experienced Administration Officer to join our consulting suites team. You will join a friendly team of professionals who pride themselves on offering outstanding service and high- quality care to all patients.  This is a great role for experienced and patient care focused individuals who are wanting to achieve a dynamic career in Healthcare.

About us:

NorthPark Private Hospital is one of the largest private hospitals in Melbourne's northern suburbs. Our expert team of surgeons, specialist doctors and dedicated nurses will ensure that your experience is the best it can be. At NorthPark, we offer a wide range of surgical and medical services including a leading mental health support via a range of day programs with inpatient support, maternity services and an early parenting unit.

NorthPark Private Hospital is located on the corner of Plenty Road and Greenhill's Road Bundoora, close to public transport and onsite parking at a minimal cost is available.

As an Administration Officer your responsibilities will include:

•  Greet all patients
•  Manage a busy reception desk
•  Handle enquires with a friendly and professional manner
•  Answer and redirect calls
•  Organise appointments, reschedule, reminder SMS confirming booking
•  Ability to work in a fast-paced environment
•  Maintain accurate and effective record management systems including preparation of medical records
•  Manage collection of consultation fees via electronic payment
•  Liaising with staff from different departments, other GP clinics, hospitals
• Accurate computer data entry

Essential Criteria:

• Experience in healthcare with exceptional customer service skills
• Excellent interpersonal and communication skills    
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
• Strong attention to detail 
• Be able to work independently and within a multidisciplinary team environment
• Exceptional computer skills - MS Office (Outlook, Word, and Excel) 
• Flexible working hours including evenings and weekends between 8 am - 9 pm
• Zedmed experience (desired)

Why Healthscope?

When you join Healthscope, you become part of our Community of Care.

Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

As the only national private hospital operator and healthcare provider in Australia, our 42 sites offer a range of acute, medical, surgical, mental health and rehabilitation services to the communities we care for. Healthscope opens the door to endless opportunities for our people, giving them the flexibility to work across one or multiple hospitals across our network.

Our facilities offer the perfect environment for our people to thrive both professionally and personally through our state-of-the-art equipment and investment in new technologies. We also encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely.

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

While our hospital network is vast, Healthscope is a family. We support each other, we share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

Applications close: 20 May 2025

To Apply: Please click on the 'Apply' button to be taken to our online application form.

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.