Administration Officer

• Supportive Team Environment
• Casual Role
• Coburg location

 
Are you a motivated and passionate Administration Officer looking to step into a rewarding career opportunity?

About the role

John Fawkner Private Hospital is an administration officer to join our Emergency team on a Casual basis. You will play a key role working within our supportive team to ensure our patients have a positive experience during their care.

Example of shift times range from 7am- 3pm, 3pm- 11pm, 11pm- 7am.

About us
John Fawkner Private Hospital is a fully accredited 186-bed acute care facility providing a comprehensive range of surgical, medical, cancer and critical care services. Equipped with advanced medical, surgical and diagnostic technology, John Fawkner Private is focused on meeting the growing healthcare needs of patients in our local community and surrounding regions.

The Hospital has an established reputation as a leading healthcare provider, achieving recognition in many specialties throughout the years. Specialising in Cardiology, Orthopaedics, General Surgery and Cancer, the Hospital provides a comprehensive range of onsite medical and surgical services and delivering the highest standard in all areas of health care.

John Fawkner Private Hospital has a long established tradition for providing quality healthcare to our local community, the veteran community and patients travelling from regional northwest Victoria.

As an Emergency Department Administration Officer your responsibilities will include:

• Greet all customers
•  Handle enquires with a friendly and professional manner
•  Manage a busy Emergency Department reception desk
• Answer and redirect calls 
• Prepare admission paperwork
• Perform Health Fund Checks as required
• Ability to work in Fast paced environment
• Manage the collection of Emergency Department deposits, Health fund Excess/ co-payments and out of pocket fees
• Coordinate with staff from other departments
• Maintain accurate and timely patient information data collection and processing of medical records

Essential Criteria:

• Experience in an acute patient focused Healthcare facility/Hospital
• Excellent interpersonal and communication skills
• Highly developed organizational skills with the ability to prioritize tasks and meet deadlines in a fast paced environment  
• Strong attention to detail
• Works well independently and within a team
• Experience in MS Office (Outlook, Word, and Excel)
• Flexible to work a variety of shifts- 7-day rotating rosters
• WebPas Hospital system experience (desired)

Why Healthscope?
We care about your career at Healthscope.

No matter where you go within our community of care, you’ll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow.

Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.

Come and be the difference in our patient's lives.

Applications close: 14/08/25

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.