Administration Officer

• Glen Waverley location
• Supportive team environment
• Evening and weekend work

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service?

About the Role

The Victorian Rehabilitation Centre is looking for enthusiastic and motivated individuals join our Administration team. You will play a key role working within our supportive team to ensure our patients and visitors have a positive experience during their visit.

Example of shift times range: Weekdays 8am- 4pm / 3pm- 8pm and Weekends 9am - 5pm

About us

As one of the largest private rehabilitation facilities in Australia, The Victorian Rehabilitation Centre has a reputation for high quality and patient-focused care, across a range of rehabilitation specialties. The centre offers a friendly and supportive staff environment, with our established multi-disciplinary team servicing both inpatient and outpatient rehabilitation programs.

As an Administration Officer your responsibilities will include:

• Greet all customers
• Handle enquiries with a friendly and professional manner
• Manage a busy reception desk
• Answer and redirect calls
• Coordinate with staff from other departments
• Prepare admission paperwork
• Perform Health Fund Checks as required
• Manage the collection of Health fund Excess/ co-payments and out of pocket fees
• Maintain accurate and effective record management systems including preparation of medical records
• Complete other clerical tasks such as data entry

 Selection Criteria:

• Experience in a patient focused Healthcare facility/Hospital (desired)
• Excellent interpersonal and communication skills
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
• Strong attention to detail
• Experience in MS Office (Outlook, Word, and Excel)
• Works well independently and within a team
• Flexible to work a variety of shifts including evenings and weekends (essential)
• WebPas patient management system experience (desired)

Why Healthscope?
We care about your career at Healthscope.

No matter where you go within our community of care, you'll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow.

Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.

Come and be the difference in our patient's lives.

Applications close:  3rd November 2025
For further enquiries: Kate Tournier, Administration Manager - (03) 9566 2777 

To Apply: Please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.