Administration Officer

Administration Officer

Are you motivated and passionate Administration Officer looking to step into a rewarding career opportunity?

• Continuous professional development, education & support provided
• Deliver outstanding patient care within a dedicated team
• Inclusive, values‑led workplace
   

About the role:

NorthPark Private Hospital is seeking an experienced Administration Officer to join our consulting suites team. You will join a friendly team of professionals who pride themselves on offering outstanding service and high- quality care to all patients.  This is a great role for experienced and patient care-focused individuals who want to achieve a dynamic career in healthcare.

About us:
NorthPark Private Hospital is one of the largest private hospitals in Melbourne's northern suburbs. Our expert team of surgeons, specialist doctors and dedicated nurses will ensure that your experience is the best it can be. At NorthPark, we offer a wide range of surgical and medical services including a leading mental health support via a range of day programs with inpatient support, maternity services and an early parenting unit.

NorthPark Private Hospital is located on the corner of Plenty Road and Greenhill's Road Bundoora, close to public transport and on-site parking at a minimal cost is available.

Key responsibilities:

•  Greet all patients
•  Manage a busy reception desk
•  Handle enquires with a friendly and professional manner
•  Answer and redirect calls
•  Organise appointments, reschedule, reminder SMS confirming booking
•  Ability to work in a fast-paced environment
•  Maintain accurate and effective record management systems including preparation of medical records
•  Manage collection of consultation fees via electronic payment
•  Liaising with different departments within the hospital, other GP clinics and hospitals
• Accurate computer data entry

Essential Criteria:

• Experience in healthcare with exceptional customer service skills
• Excellent interpersonal and communication skills    
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
• Strong attention to detail 
• Be able to work independently and within a multidisciplinary team environment
• Exceptional computer skills - MS Office (Outlook, Word, and Excel) 
• Flexible working hours including evenings and weekends between 8 am - 9 pm
• Zedmed experience (desired) 

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

 You'll also benefit from:

• Flexibility to work across one or multiple hospitals across our network
• Discounted health insurance (non-casuals only)
•  Continuous professional development, education & support provided to encourage growth 

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

Applications close: 31 July 2026

To apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker. 

Healthscope has been made aware of recruitment scams involving individuals falsely claiming to represent Healthscope. Please note that Healthscope will never request payment from candidates.
Any request for payment is fraudulent.

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