Administration Officer

Casual Administration Officer

·         Car parking available, close to public transport

·         Supportive management

·         Assurance to participate in flexible rostering across all shifts

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Nepean Private Hospital is located in the multi-cultural Western Sydney City of Penrith. The hospital is a modern 109 bed facility providing a wide range of health services to the local community since 2000 including: orthopaedics, spinal, gynaecology, ENT, plastics, urology and general surgery, endoscopy, cardiology, cardiac angiography and obstetrics. Nepean Private Hospital has eight operating theatres, one hybrid/cardiac catheterisation theatre and an endoscopy suite, supported by a critical care unit which includes intensive care.

Nepean Private Hospital has established and excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement. Key to the hospital’s success is a highly skilled and expert team of staff who are supported by a comprehensive range of professional development opportunities.

Our Patient Services Team has vacancies for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception.  This role is in our casual pool and is on a needs basis which means that there are no guaranteed shifts.  The role will be covering leave across our variety of roles including reception, ward areas and switchboard.

As an Administration Officer your responsibilities will be to:

·         Perform a broad range of administration duties including:

·         Manage a busy reception desk, answer and redirect calls

·         Maintain accurate and effective record management systems including preparation of medical records

·         Perform Health Fund Checks as required

·         Manage the collection of excesses/co payments

·         Coordinate with staff from other departments

·         Complete other clerical tasks such as data entry

·         Ward Receptionist

Selection Criteria:

Selection Criteria must be addressed in cover letter to be considered.

·         Well-developed strong communication and interpersonal skills with advanced problem solving and decision making abilities to ensure excellence in customer service

·         Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment

·         Strong attention to detail

·         Experience in MS Office (Outlook, Word, and Excel)

·         The ability to work both independently and within a team

·         Must have the availability to work a variety of shifts at short notice – 5:30am start and 8pm finish shifts and weekend work will be required on a casual basis

·         Previous experience in a hospital or medical environment is highly desirable

Applications close: 11th September 2026

For further enquiries: Rachael Carver, Administration Manager - 02 4725 8611

To Apply: Please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter addressing the criteria and how you meet this and your CV along with the contact details of 2 professional referees.  Only applicants that address the criteria in a separate letter will be considered.

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker. 

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