Administration Officer

190001W4 Requisition #

At this time, Northern Beaches Medical Centre invite applications for our Casual Administration Officer vacancy. The Northern Beaches Medical Centre is a busy medical practice adjacent to the Northern Beaches Hospital (NBH) Emergency Department. The role is responsible for the provision of high quality administrative support services to General Practitioners, medical personnel and to the community at large


You will make an impact by:

  • Undertaking reception duties including meet and greet patients & take all incoming calls
  • Update and maintain confidentiality of patient records
  • Ensure patients are billed in an accurate and timely manner
  • End-of-day reconciliations and banking 
  • Deliver excellent customer service in each and every interaction

The bulk-bill NBH Medical Centre offers walk-in services. The Medical Centre is the staff health practice, including provision of immunisations, management of needle stick injuries etc. The Centre’s clinical staff will include GPs, nurses & allied health. This walk-in, bulk-billing medical practice operates Monday to Friday 9am to 2000. Saturday 9am to 1830 and Sunday 10am – 1700


As a high performing team member you will have:  

  • Excellent verbal and written communication skills and ability to build rapport with patients
  • Medical reception experience in a busy medical centre
  • Knowledge of medical terminology
  • Understanding of and experience with Australian health insurance schemes and patient billing arrangements
  • Exceptional customer service experience
  • Competent in  using various software packages (preferably patient record and healthcare related)
  • Strong organisational skills and the ability to work to deadlines
  • Ability to prioritise work while maintaining a high level of accuracy
  • Attention to detail.

Your colleagues can vouch that you:

  • Are passionate about delivering exceptional customer service
  • Respect and work well with others to achieve goals
  • Act with integrity and show care for the people you work with
  • Embrace change and seek ways to improve service
  • Are motivated by personal growth and accountability

Applications close: Thursday 14th November 2019 

Interested? Please attach a copy of your most recent resume including your best business hours contact number(s).


Our commitment to quality and safety for our patients, staff and visitors is our highest priority.  Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children’s Check prior to appointment and persons in patient contact roles will be required.


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