Bookings and Admission Officer - Mental Heath Ward

190000WX Requisition #
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  • Customer facing role

  • Team oriented work environment

  • Become part of an exciting model for public and private patient services delivery

We are seeking an excellent customer focused individual to join our Mental Health administration team as a Bookings and Admissions Officer. This is an exciting newly created role for our brand new hospital. You will be responsible for greeting and welcoming patients and directing them to the appropriate area required.

Northern Beaches Hospital is a fully licensed private hospital, providing care to public and private patients from an outstanding facility with a large range of quality services provided by exceptional nurses, doctors and administrative staff. The bookings and admissions officer role is the first point of contact for the patients and their focus is outstanding customer service at all times. Reporting into the Administration Manager you will see yourself be part of a fast paced environment where no day is the same!

About you:

  • A minimum of 2 years receptionist experience in a health care setting

  • Understanding of health funds, DVA, third party and worker’s compensation insurance

  • Intermediate skills in IT systems, in particular MS Office and patient administration systems

  • Certificate in Medical Terminology

  • Exceptional communication and customer service skills

  • Professional, efficient and friendly manner both over the phone and face to face

  • Outstanding team member qualities including a willingness to support your colleagues when the demand is required

  • Demonstrated ability to work autonomously within a team


Application Close: Friday 28 June 2019

If you meet the above criteria and have a special interest in working for an organization that delivers outstanding care and service to patients and stakeholders please apply online.


Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and NSW Working with Children’s Check.


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