Executive Assistant - Director Perioperative Services

About the role

Gold Coast Private Hospital is seeking an experienced Executive Assistant to join our busy Theatre team supporting our Perioperative Services team on a full-time basis.

This role is responsible for assisting the Perioperative Services Manager with all business matters and supporting the Theatre reception team, displaying exemplary customer service at all times, and providing administrative support for the Theatre team as required.

About us

Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 340-bed facility located in the heart of the Gold Coast Precinct in Southport.

With 22 operating theatres, Gold Coast Private Hospital offers a wide range of specialties including, but not limited to, 24/7 Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT (Ear, Nose, and Throat), General Surgery, Obstetrics, Cardiac Care, and Oncology.

Gold Coast Private Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare

Key Responsibilities:

• Assist Gold Coast Private Hospital’s Perioperative Services Manager with all business matters. 
• Manage the Perioperative Services Manager and Theatre mailbox by reviewing all emails, flagging any requiring urgent attention, and responding where possible on behalf of the team.
• Manage incoming calls to the Perioperative Services Manager by screening, delegating and responding to calls and acting on behalf of the Perioperative Services Manager
• Coordinate extensive diary management for the Perioperative Service Manager/Theatre, ensuring daily commitments are appropriately prioritised and meet the priorities of the business imperatives.
• Establish and Maintain and enter VMO Leave requests into the Patient Management System and appropriate calendars.  Support our VMO partners by establishing and maintaining professional working relationships with a customer-service mindset.

• Undertake daily theatre administration duties such as – Theatre Usage, Linen/Stationary Ordering, Scanning of documents, audits, daily validations, Daily report running,
• Support Healthscope’s quality improvement and achievement of accreditation by actively participating in department meetings, audits and quality activities,
• Maintain management of documentation, records and office systems for ease of access of information used by the Executive Team.

Essential criteria:

• Previous executive administration or Theatre experience (highly regarded)
• Advanced computer skills in MS Office (Outlook, Word, Excel and PowerPoint)
• Highly developed organisational and time management skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
• High level attention to detail and strong written communication skills
• Outstanding customer service, excellent interpersonal and communication skills
• Advanced critical thinking skills
• Diploma level qualification in Business Administration or related discipline. Applicants with a Bachelor level qualification in Business, Marketing or related discipline will be highly regarded.
• Ability to work autonomously and within a team
• Ability to follow instructions and take directions
• Previous administrative experience in a hospital/health care environment is desirable

Why Healthscope?

When you join Healthscope, you become part of our Community of Care.

Our people are at the heart of our organisation – no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for. Healthscope opens the door to endless opportunities for our people, giving them the flexibility to work across one or multiple hospitals across our network.

We encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely.

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

While our hospital network is vast, Healthscope is a family. We support each other, we share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient’s lives.

Applications close: February 17th 2025

To Apply:  Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.