IT Business Engagement Lead
Northern Beaches Hospital is seeking an experienced IT Business Engagement Lead to serve as the primary point of contact for the Northern Beaches Hospital (NBH) regarding all matters related to information technology and data. This pivotal role will support the Northern Beaches Executive Team and liaise with both Healthscope IT and NSW Health, ensuring the successful execution of IT related initiatives across the hospital.
As the IT Business Engagement Lead, reporting into the NBH Chief Operating Officer, you will be responsible for facilitating communication, coordinating IT project activities, and driving the delivery of day-to-day IT services. You will ensure that IT projects are aligned with Healthscope’s strategic goals and effectively support hospital operations.
Key areas of focus:
- Stakeholder Engagement and Documentation
- Project Coordination and Oversight
- Change Management
- Escalation and Issue Resolution
Your Personal Attributes:
- In depth knowledge of IT concepts and the ability to apply this knowledge to address business needs in a positive and professional approach
- Highly developed communication skills, both written and verbal
- Highly developed interpersonal skills resulting in positive relationships with a diverse range of people both internal and external to the facility
- Demonstrated commitment and provision of exceptional customer service
- Highly developed negotiation, problem-solving, prioritisation and conflict resolution skills
- Ability to achieve results through consultation, advice and facilitation on time whilst managing competing priorities
Mandatory Qualifications & Experience:
- Significant experience managing complex IT environments, with proven success in project management.
- Strong negotiating and influencing skills, particularly in managing multiple stakeholder groups to achieve desired outcomes.
- Excellent time management, prioritization, interpersonal, and communication skills, with a proven track record in a complex matrix environment.
- Solid knowledge of health or hospital operations, with experience in clinical application technology.
- Experience managing third-party vendors and application functions, including aspects of the Software Development Lifecycle (SDLC).
Desirable Qualifications & Experience:
- Previous people leadership experience would be advantageous.
- Ability to build effective teams and work collaboratively across different organizational structures.
Benefits on offer:
- Discounted secure onsite parking
- Discounted gym memberships, including access to Fitness Passport
- Salary Packaging via novated lease
- Employee Assistance Programs
- Hospital Bulk Billing services for employees and immediate family members.
Why Healthscope?
When you join Healthscope, you become part of our Community of Care.
Our people are at the heart of our organisation – no matter the role, every day, our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.
As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for. Healthscope opens the door to endless opportunities for our people, giving them the flexibility to work across one or multiple hospitals across our network.
We encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely.
Further Enquiries: Please contact Peter Thomas, Chief Operating Officer via e-mail at pater.thomas@healthscope.com.au to arrange a time for an initial discussion.
Successful applicants are required to provide evidence of a satisfactory current Police Record Check (within the last twelve months), a Working with Children Check, Health Medical assessment and Immunisation assessment before commencement.