Mental Health Day Program Coordinator

Mental Health Day Program Coordinator- Full Time (Monday - Friday)

About Northern Beaches Hospital

Operated by Healthscope, Northern Beaches Hospital (NBH) is located in Frenchs Forest, only 13kms north of Sydney CBD. The hospital is a contemporary 488 bed facility comprising of 60% public and 40% private beds. Providing a wide range of health services to the local community, including Surgery, a 50 bed Emergency Department, Intensive Care, Birthing, Paediatrics, Cardiac, Mental Health, Dialysis, Cancer Centre and Outpatients.
NBH has 13 operating theatres, one hybrid/cardiac catheter theatre, two Catheter Laboratories and four endoscopy procedure rooms, all supported by a critical care unit which includes two intensive care wards.
Northern Beaches Hospital is a dedicated facility for all patients in the local area. It was thoughtfully designed to optimise patient safety and overall experience, and to provide meaningful management and operational efficiencies that benefit everyone.
Key to the hospital’s success is a highly skilled and expert team of staff who are supported by a comprehensive range of professional development opportunities.

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Our Mental Health Day Program have a full-time vacancy for enthusiastic and motivated individuals to work alongside our Mental Health Team in coordinating administration support to the hospital’s day patients in admissions and reception.  

As a Mental Health Day Program Coordinator your responsibilities will include:

• Perform a broad range of administration duties including:

  • Manage a busy reception desk

  • Answer and redirect calls

  • Organise appointments and prepare admission paperwork 

  • Great and assist patients in signing admission paperwork

  • Conduct follow up requests and make reminder calls for visits

• Maintain accurate and effective record management systems including preparation of medical records

• Perform Health Fund Checks

• Arrange and enter psychiatric certificates & health fund forms 
• Manage patient list & clinics for mental health day programs

• Manage the collection of excesses/co payments

• Coordinate with staff medical staff and other departments

• Liase with billings department for 

• Complete other clerical tasks such as data entry

 Selection Criteria: 

• Excellent interpersonal and communication skills     
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
• Strong attention to detail
• Experience in MS Office (Outlook, Word, and Excel)
• Works well independently and within a team
• Work Monday - Friday 
• Health fund knowledge
• Medical/mental health administration experience (preferrable not required)
• WebPas Hospital system experience (Desired)

Benefits on offer:

• Discounted onsite parking
• Discounted gym memberships including Fitness Passport
• Employee Assistance Programs
• Salary Packaging
• Bulk Billing services for employees and immediate family members.

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children’s Check, prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.

Applications close: Close of business 15th June 2025

To Apply: Please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.