Personal Care Assistant

• Casual roles – Flexibility to suit your lifestyle
• Join a high performing team and learn new skills
• Excellent location

Are you passionate about delivering exceptional customer service and seeking a rewarding career?

Are you someone with exceptional customer service skills that would love a role that gives back to its community? If you love caring for people, then this is the position for you! A superb role has become vacant for compassionate individuals to join our Patient Services team.

We are seeking an energetic, flexible team member available to work rostered shifts over a 7-day rotation on a casual basis. 

About us
Knox Private Hospital is one of the largest private hospitals in Victoria, caring for over 1.2 million people across Melbourne’s east and outer east.

We have a 24/7 Emergency Department, covering a full range of medical and surgical specialty areas, including highly complex surgeries. Backed by the latest technology and expertise, we offer 15 theatres, including a hybrid theatre, diagnostic cardiology, two cardiac cath labs and capabilities for cardiothoracic surgery, orthopaedics, neurosurgery, urology and more. 

All supported by the expanded coronary care unit and intensive care unit. Our expert care team of surgeons, specialist doctors, dedicated nurses and other professionals will ensure that your experience is the best it can be.

Our Emergency Department Administration Officers provide outstanding customer care to patients and their families. This is a great role for experienced and patient care focused individuals who are wanting to achieve work-life balance and a dynamic career in Healthcare. 

As a Patient Services Assistant your responsibilities will include:

·       Assist nurses or hospital staff in carrying out patient care duties

·       Greet all patients/visitors/guests within the hospital with a friendly demeanour and answer enquiries

·       Going above and beyond with caring for our patients

·       Comply with site WHS policy, infection control standards and policy and procedures

Essential Criteria:

·       Authority to Work in Australia

·       Working with Children check (if relevant)

·       High-level problem-solving skills

·       Excellent Customer Service, organisational and communication skills

·       Ensure quality service is provided and government regulations are complied with in relation to food safety and infection control

·       Commitment to service excellence.

·       Attention to detail

·       Work well independently and within a team

Why Healthscope?

We care about your career at Healthscope.

No matter where you go within our community of care, you’ll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow.

Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.
 

Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.

Come and be the difference in our patient's lives.

Applications close: 08/08/25

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au 

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.