Prosthetics Coordinator Lead
This is an exciting opportunity to work in our world class hospital in this diverse role that supports Perioperative Services and plays a vital part in the day-to-day functioning and success of our theatres and hospital.
About the role
This role will lead the delivery of exceptional prosthetics services and practices to ensure an industry leading customer service experience. The Prosthetics Coordinator Lead will take a leadership role in the coordination of daily prosthetics procurement, issuing, usage and billing, and provide support and mentorship to the team. As a speciality department leader, this position is responsible for the prosthetic team performance.
This is a permanent part time position up to 3 days a week.
This is an ideal opportunity for a registered nurse to gain experience in management of a small team while maintaining shifts as a nurse or for an experienced prosthetics coordinator to gain experience in a large acute hospital.
About us
Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 340-bed facility located in the heart of the Gold Coast Precinct in Southport.
With 22 operating theatres, Gold Coast Private Hospital offers a wide range of specialties including, but not limited to, 24/7 Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT (Ear, Nose, and Throat), General Surgery, Obstetrics, Cardiac Care, and Oncology.
Gold Coast Private Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare.
Your duties will include:
Manage the prosthetics team:
- Manage the work allocation, cost efficiency and skills of the team to ensure consistent, accurate and timely work outcomes.
- Undertake Human Resources people management requirements within the delegated timeframes i.e. Performance Development Reviews, monitoring compliance and addressing underperformance when required, with the support of the Director of Finance.
Prosthetic billing and ordering team responsibilities:
- Develop a sound understanding of key health funds, third party insurers and Healthscope negotiated contracts
- Monitor workflow processes to meet KPI and revenue targets, analysing daily theatre reports to identify prosthetic items and corresponding rebate codes to facilitate timely and accurate billing and stock purchases including daily reconciliations
- Receive prosthetic items into stock management system
- Match invoices to orders and forward to accounts payable in a timely manner
- Regularly reconcile and clear blocked invoices in the accounts payable system (APRTS and unmatched)
- Monitor items on backorder and contact suppliers as required
- Liaise with prosthetic suppliers for product related enquiries
- Maintain and generate regular reports such as prosthetic stock and waste
- Generate reports as requested by the GM, FOM, DOF, DON
- DVA, Uninsured, Work Cover or Public Contract to put items on a spreadsheet
Consignment and loan stock monitoring
- Review all consignment agreements and monitor for accuracy, including attending supplier stocktake
- Review requests to alter consignment stock holding levels and seek appropriate internal authorisations
- Stock taking items on a rotational basis weekly
- Reconciling Tech 1 with inventory
- Liaising with the billing team
Essential Criteria:
- Registered nurse or demonstrated extensive prostheses coordination experience
- Previous experience in managing a small team or direct reports, including performance management, rostering/time management and ability to prioritise workload
- Effective customer management service skills
- Effective communication skills including the ability to gather information via numerous mediums
- Commercial acumen and dealing with supply representatives
- Previous experience with WebPas and Tech One systems advantageous
- Reasonable level IT experience, including MS office and the ability to use/learn how to use systems that support the hospital functions
- Experience in office administration systems and processes (including documenting processes)
- Experience in accounts receivable, payable and stock reconciliation
- Effective and appropriate written and verbal communication whilst balancing multiple priorities
- Excellent initiative and time management skills with focus on continuous improvement and teamwork
- Previous experience with health fund contracts would be desirable
- Previous experience with prosthetic stock management would be desirable
Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As one of the largest national private hospital operator and healthcare provider in Australia, our 38 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
Benefits:
- Potential to work across one or multiple hospitals across our network
- Continuous professional development, education & support provided to encourage growth
- Gym Passport
- Maxxia reward Program
- Salary Sacrifice and novated lease options
- EAP Services
We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.
Come and be the difference in our patient's lives.
To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out recruitment@healthscope.com.au
More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.