Senior Collections Officer
Senior Collections Officer
- Supportive Team Environment
- Hybrid ways of working
- Ongoing development opportunities
Are you an experienced and enthusiastic Collection Officer, looking for an exciting opportunity in healthcare? You will bring strong collections and stakeholder management expertise as well as strong organisational skills to maximise cashflow and mitigate bad debt.
As a Collection Officer your main responsibilities will include:
· Daily follow up of overdue invoices with relevant Funds
· Raising internal disputes on behalf of Patient and Funds
· Investigation of unresolved disputes with Healthscope Hospitals, ensuring timely issue resolution to mitigate aged debt.
· Timely resolution of internal and external customer queries
· Assisting with End-to-End collection activities for Patient Debt, including outbound and inbound telephone calls; and any other collection tasks as instructed.
· Provide feedback for process improvements and team presentations.
Selection Criteria:
- Strong collection experience
- Strong stakeholder management skills.
- Strong organisational and time management skills
- Excellent attention to detail
- Works well independently and within a team
- Worked to deadlines under pressure in a fast-paced environment.
- Medium excel and reconciliation skills be highly regarded.
Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 39 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
· Flexibility to work across one or multiple hospitals across our network.
· Discounted health insurance
· Continuous professional development and support provided to encourage growth.
We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.
Come and be the difference in our patient's lives.
Applications close: 21st January 2025
To Apply: Please click on the 'Apply' button to be taken to our online application form. Please include a cover letter and your CV.