Senior Network Engineer

Senior Network Engineer

Position Purpose

Healthscope is a leading provider of private healthcare services within Australia with over 20,000 employees and a national network of over 30 private hospitals. We are passionate about and consistently align ourselves with our values, which is the key to our success: We care, We’re a team, We strive, We do.

The Senior Network Engineer supports the Healthscope organisation in delivering a highly available national enterprise network, which hospitals and remote staff depend on to provide specialised, quality services to patients and the community.

The Cloud and Platform Networks team manage the product and technology capabilities that enable our hospitals to provide innovative, superior patient care. They are accountable for solution design, engineering and operations for all networks, including Data Centre/Cloud, WAN, LAN, Wi-Fi and secure remote access.

Operational excellence is core to our culture, managing incidents, service requests and driving continuous improvement through structured problem management and maintaining currency with regular software/hardware lifecycle upgrades.

The role reports to the Network Manager and the team sits within the Technology Services function of IT.

Location – Melbourne, St Kilda HO.
Salary – $150K - $170K (Base and Super)

Key Accountabilities:

Network Planning and Design

·       Collaborate with Business stakeholders to gather network solution requirements ensuring products and designs are focused on simplicity, operational support and end user experience.

·       Generate or adopt design patterns for operational simplicity and consistency

·       Adopt best practice security guidelines to ensure risks are understood and mitigated or accepted.

·       Install, configure and operationally accept network equipment to support Healthscope’s LAN and WAN environment.

·       Develop and document network high level / low level designs and network implementation plans.

·       Seek change approval via the Change Advisory Board (CAB) process for any network change.

Network Incident / Infrastructure Management:

·       Respond to Network Incidents in a timely manner, adhering to customer/organisational SLAs.

·       Troubleshoot network incidents, identifying root cause and deploying either an immediate tactical fix to restore service and/or a strategic solution to eradicate the issue and avoid re occurrence.

·       Monitor Network performance and implement optimisation measures to ensure efficient and reliable network operations

·       Share network knowledge to uplift overall team skill and capability.

·       Participate in a 24x7 on-call roster, supporting after hour P1/P2 incidents

·       Support hardware replacement by coordination with the Hospital, vendor and the Healthscope business to obtain alignment / approval.

·       Ensure network configuration involving Firewall change is peer reviewed by the Security team and conforms with network security practices.

Interpersonal:

·       Collaborative team player

·       Accountable, reliable and takes pride in delivering quality outcomes.

·       Adaptability and willingness to learn; intellectually curious.

·       Excellent communication skills.

·       Structured and methodical in conducting root-cause analysis.

·       Stays updated with advancements and leverages technology to reduce complexity and simplify. Implements new processes and technologies for the betterment of Healthscope.

·       Can serve as a liaison between technical teams and decision makers to effectively disseminate objectives.

·       Engages others when necessary for support / assistance; escalates as needed in a timely manner.

 Healthscope Safe Values – We care. We do. We strive. We’re a team.

·       At Healthscope we are committed to the care, safety, wellbeing and protection of children and young people who come to us

·       Practices the Healthscope Safe Values

 Qualifications, Experience, Skills for Success

Mandatory:

·       Tertiary qualification in associated field (e.g. Computer Science, Electronic Engineering, Digital / Network Technology)

·       5+ years’ experience supporting enterprise networks (LANs/WANs), L2 switching, load balancers, firewalls, wireless networks (NAC, NMS, WLC, WAP), infrastructure implementation, in either a network operations or network engineering environment.

·       Demonstrated knowledge and experience supporting Cisco, Palo Alto, Juniper, Extreme Networks, and Fortinet networking equipment, along with cloud networking services from Azure and/or AWS.

·       Knowledge of the ITIL Framework and experience implementing ITIL-based Service Management processes.

·       Demonstrated knowledge of the Microsoft Active Directory Domain Servies, Domain Controllers, AD Certificate services, AD Federation services, centralised administration and how they integrate with networking solutions.

·       Demonstrated knowledge of networking protocols, such as DNS, DHCP, NTP, ARP, IP ARP, TCP/IP, LACP, Port-Channel, Spanning Tree Protocol, BPDU, BFD, SPBM, MPLS, BGP, OSPF, SD-WAN.

·       Experience with installation and administration of distributed and virtual computing platforms.

·       Excellent interpersonal and written communication skills; writing of technical documents.

 Desirable:

Industry certification (CCNA, CCNP, CCIE, JNCIP, AWS Certified, Network+, etc).

 Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

·       Discounted health insurance

·       Continuous professional development, education & support provided to encourage growth

·       We support each other, share learnings, celebrate successes and face challenges together

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

Applications close: Thursday 25th June 2026

To Apply: Please click on the 'Apply' button to be taken to our online application form. Please include a covering letter with your application succinctly outlining how your skills and career exposure meet the key selection criteria.