Ward Clerk

Ward Clerks – Day Procedure Unit and Endoscopy Unit

Norwest Private Hospital | Full‑time (2 positions)

Be the welcoming face of exceptional patient care

An exciting opportunity exists for two full‑time Ward Clerks to join the Day Procedure Unit and Endoscopy Unit at Norwest Private Hospital. If you are highly organised, people‑focused, and thrive in a fast‑paced healthcare environment, this role offers variety, purpose, and the chance to make a genuine difference every day.

You will play a vital role in creating a positive experience for patients, families, and clinical teams, while supporting the smooth day‑to‑day operations of our expanding service.

Shift requirements include varied hours available Monday to Friday.

Why join Norwest Private Hospital?

At Norwest Private Hospital, patient‑centred care is at the heart of everything we do. Our multidisciplinary team of surgeons, specialists, nurses, allied health professionals, and support staff work collaboratively to deliver outstanding outcomes and memorable patient experiences.

Located in Sydney’s rapidly growing North‑West corridor, our 277‑bed hospital is equipped with cutting‑edge technology, advanced robotics, and a fully operational Emergency Department in Bella Vista. We are especially recognised for excellence in orthopaedics, neurosurgery, cardiac care, cardiology, and women’s and family health.

Proudly operated by Healthscope, Australia’s only national private hospital operator, we offer stability, career development, and access to a large, supportive healthcare network.

About the roles

As a Ward Clerk, you will provide essential administrative and customer service support to the Day Procedure Unit and Endoscopy services. Your responsibilities will include (but are not limited to):

• Welcoming and assisting patients, visitors, and staff
• Liaising with nursing teams to communicate care timeframes and discharge/collection details
• Preparing Day Procedure patient files and coordinating ward documentation
• Filing and distributing pre‑admission X‑ray and pathology results
• Supporting the main reception with patient admissions and discharges via WebPAS during peak periods
• Providing clerical and administrative support to the Nurse Unit Manager and nursing staff
• Coordinating with allied health, porters, and hospital departments to facilitate patient care and transfers

Comprehensive training and ongoing development will be provided to support your success in the role.

Our Departments

Day Procedure Unit
Our brand‑new, state‑of‑the‑art Day Procedure Unit is part of an expanded Theatre Complex, delivering the most comprehensive interventional endoscopy service in the region. Supported by the largest team of interventional gastroenterologists, we consistently deliver exceptional outcomes and patient experiences.

Endoscopy Unit
Featuring two advanced operating theatres, six first‑stage recovery bays, and six second‑stage recovery bays, our Endoscopy Unit supports a wide range of procedures including Gastroscopy, Colonoscopy, ERCP, EUS, Bronchoscopy, EBUS, stent insertions, and more.

About you – Essential criteria

• Excellent interpersonal skills with a strong customer service focus
• Clear written and verbal communication skills
• Strong organisational skills with the ability to prioritise effectively
• Intermediate computer skills, including Microsoft Word, Excel, and WebPAS
• Previous front‑line customer service experience in a hospital or medical centre setting

Why Healthscope?

At Healthscope, your career matters. Our people are at the heart of everything we do. With over 19,000 healthcare professionals nationwide, you’ll be supported by experienced leaders, collaborative teams, and ongoing opportunities for growth, learning, and progression.

We encourage continuous professional development, specialisation, and education—opening the door to long‑term career opportunities across our national network.

Come and be the difference in our patients’ lives.

To apply: Please click the Apply button to submit your online application.
Questions? Contact Recruitment@healthscope.com.au

Applications close: 2 April 2026

Important information:
Appointment is subject to a National Police Check, Working with Children Check (where applicable), evidence of right to work in Australia, and proof of immunity to specified infectious diseases (Category A Healthcare Worker).