Ward Clerk - Full Time

About the Role

Are you a motivated and passionate Ward Clerk or Administrator looking to step into a rewarding career opportunity? We are looking for a ward clerk in a fixed-term contract capacity to fill a role in one of our mixed medical/ surgical wards. 
Our Ward Clerks provide outstanding customer care to patients and their families. This is a great role for experienced and patient care focused individuals who are wanting to achieve work-life balance and a dynamic career in Healthcare.  

As a Ward Clerk your responsibilities will include: 
•    providing patient-centred customer service including: 

• greet all customers
• handle enquires with a friendly and professional manner
• maintain accurate and timely patient information data collection and processing of medical records,

•    undertaking general administration duties,
•    liaison with other areas of the hospital,
•    arranging patient transport for discharge and inter-facility transfer,
•    management of patient electronic records ensuring the privacy and confidentiality of patient information.

Essential Criteria: 
•    experience in an acute patient focused healthcare facility/hospital,
•    highly developed interpersonal and time management skills with the ability to work in multidisciplinary work environments,
•    good computer literacy & sound knowledge of Microsoft Office (Outlook, Word, and Excel),
•    a track record of providing great service and customer experience,
•    strong interpersonal communication and report writing skills,
•    ability to work autonomously as well as in a team environment.

Employee Benefits:
Our OneHealthscope rewards program gives you access to a range of wellness benefits, discounted Healthscope services for you and your family, salary packaging and more as well as discounted onsite parking at Northern Beaches Hospital and access to Fitness Passport!
•    Wellness benefits including a wide offering of holistic support through our Employee Assistance Program and free services including medical examination of employees and discounted Healthscope services for permanent Healthscope employees and members of their immediate family.
•    OneHealthscope rewards program with national deals and discounts for travel, health insurance and banking offers.
•    Variety of leave options
•    Salary packaging that includes additional superannuation, Novated motor vehicle lease and Airline/Club membership

About Northern Beaches Hospital
Operated by Healthscope, Northern Beaches Hospital (NBH) is located in Frenchs Forest, only 13kms north of Sydney CBD. The hospital is a contemporary 488 bed facility comprising of 60% public and 40% private beds. Providing a wide range of health services to the local community, including Surgery, a 50 bed Emergency Department, Intensive Care, Birthing, Paediatrics, Cardiac, Mental Health, Dialysis, Cancer Centre and Outpatients.
NBH has 13 operating theatres, one hybrid/cardiac catheter theatre, two Catheter Laboratories and four endoscopy procedure rooms, all supported by a critical care unit which includes two intensive care wards.
Northern Beaches Hospital is a dedicated facility for all patients in the local area. It was thoughtfully designed to optimise patient safety and overall experience, and to provide meaningful management and operational efficiencies that benefit everyone.
Key to the hospital’s success is a highly skilled and expert team of staff who are supported by a comprehensive range of professional development opportunities.

Applications close:  8th May 2025
For further enquiries: Nicole Matalavea NUM, nicole.matelavea@healthscope.com.au
To Apply: Please click on the 'Apply' button to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children’s Check, prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.