Ward Clerk - ICU
Are you a dynamic individual who excels in a fast-paced, customer-focused environment? If you enjoy being part of a supportive and fun-loving team, this could be the perfect opportunity for you!
About the opportunity
Gold Coast Private Hospital is seeking an experienced Ward Clerk to join our ICU team on a full-time basis. You will play a key role working within a supportive environment to ensure our patients have a positive experience during their care.
Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 340-bed facility located in the heart of the Gold Coast Precinct in Southport.
With 22 operating theatres, Gold Coast Private Hospital offers a wide range of specialties including, but not limited to, 24/7 Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT (Ear, Nose, and Throat), General Surgery, Obstetrics, Cardiac Care, and Oncology.
Gold Coast Private Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare
As a Ward Clerk your responsibilities will include:
- Handle various administrative tasks including:
- Manage a busy reception desk
- Meeting and greeting patients/guests
- Answer and redirect calls
- Managing patient appointments – setting, confirming, and rescheduling
- Conduct follow up requests and make reminder calls for visits
- Maintain accurate record management and prepare medical records
- Patient billing and receipting
- Perform clerical tasks including data entry and filing
Essential Criteria:
- Authority to Work in Australia
- Minimum 1 year of medical administration or reception experience (desirable)
- Able to adjust to changing priorities and work environments with ease
- Strong focus on accuracy and thoroughness in all tasks.
- Reliable and responsible, taking ownership of tasks and outcomes.
- Capable of working independently and making informed decisions.
- Skilled in managing multiple tasks simultaneously without compromising quality.
- Able to work effectively under pressure and meet tight deadlines.
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Knowledge of medical terminology and WebPAS is an advantage
Healthscope, where career means more!
No matter where you are at in your career, at Healthscope you can choose your own adventure. We want to grow with you and have developed a range of innovative and diverse professional development opportunities and provide access to training over and above the basics.
Why Healthscope?
Join us at Healthscope and step into a vibrant Community of Care where your impact is felt every day! Our dedicated team members are the heartbeat of our organisation, making a real difference in the lives of patients and their families. As Australia’s only national private hospital operator, our 42 sites are backed by a dynamic Support Office, empowering us to deliver outstanding care to the communities we serve.
Here's what we offer:
· Flexibility: Work across one or multiple hospitals in our expansive network
· Perks: Discounted health insurance, gym memberships, salary packaging & more!
· Growth: Access continuous professional development and education to fuel your career journey
At Healthscope, we take pride in collaborating with talented, passionate, and compassionate individuals to ensure every patient experiences the highest quality care during their stay. Join us and be part of something truly meaningful!
Come and be the difference in our patient's lives.
Applications close: 21st February 2025
To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au
More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.