Administration Officer - ED

Our busy emergency department are seeking part time positions, 60 hours per fortnight.  To excel in this role you will need excellent customer service skills and be able to work across a rotating shift roster, including nights with flexible shifts available to suit your lifestyle.

About Us;

Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 340-bed facility located in the heart of the Gold Coast Precinct in Southport.

With 22 operating theatres, Gold Coast Private Hospital offers a wide range of specialties including, but not limited to, 24/7 Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT (Ear, Nose, and Throat), General Surgery, Obstetrics, Cardiac Care, and Oncology.

Gold Coast Private Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare.

Responsibilities of the role

·       Perform a broad range of administration duties including:

·       Manage a busy emergency reception desk

·       Answer and redirect calls

·       Prepare admission paperwork

·       Conduct follow up requests and make reminder calls for visits

·       Maintain accurate and effective record management systems including preparation of medical records

·       Perform Health Fund Checks as required

·       Manage the collection of excesses/co payments

·       Coordinate with staff from other departments

·       Complete other clerical tasks such as data entry

Essential Requirements:

·       Previous administrative experience working in a high volume customer centric role.

·       Sound knowledge of Microsoft Office applications

·       Excellent communication and customer service skills

·       Strong time management and organisation skills

·       Ability to follow instructions and take directions as required

·       Previous experience in a hospital or medical environment will be highly regarded 

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

·       Flexibility to work across one or multiple hospitals across our network.

·       Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

Come and be the difference in our patient's lives.

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.