Wardspersons Manager

A unique opportunity to lead the Wardsperson Department at the Northern Beaches Hospital. 

As Wardsperson Manager, working Monday to Friday full time hours, you will support all operational and people aspects of the department, combining your passion for patient centred care whilst taking pride in contributing to an environment which is encouraging, warm and welcoming for all staff, patients and VMOs. 

Be a part of something bigger

Your key responsibilities will be to:

• ensure that the delivery of transport services and equipment is optimal, efficient and meets the needs of patients & hospital staff

• develop staff roster and take a team approach to meet rostering requirements

• undertake a hands-on role, where required

• identify opportunities for enhancement of services

• facilitate and support quality teamwork within the department and with other departments of NBH and the broader network

• encourage a participatory team approach to service delivery, canvass ideas and strategies to enhance care and service delivery

• work collaboratively with members of the multidisciplinary health team

• lead, coach and develop your team

• recognise and celebrate success

• deliver non-clinical support to the clinical staff across the hospital

• meet audit and compliance standards

• care passionately about providing a safe environment for our staff and patients

• provide outstanding customer experience and ensure quality of service.

About Northern Beaches Hospital

Northern Beaches Hospital provides world-class, Level 5 delineation services for both public and private patients. The hospital features 486 beds, 50-bed Emergency Department, 20-bed general and cardiothoracic ICU, 14 state-of-the-art theatres including cardiac catheter labs, world-class education centre, doctors lounge and excellent staff facilities including café and car parking.  

Our culture is diverse, friendly and open to ideas. 

Wardspersons are deployed throughout the hospital and provide non-clinical support to the nursing team including: patient lifting; patient transportation; restock supplies; collection & delivery of equipment & specimens. The Service operates 24/7. 

An experienced team leader or manager with a passion for developing talent within the team, you will also possess the following skills and attributes:

• Minimum 3 years’ management experience within the Health Care or hospitality Industry

• Knowledge of National Safety and Quality Health Service (NSQHS) Standards & EQuIP National, Work Health and Safety (WHS), Infection Prevention and Control standards,

• Competent in use of IT information systems in particular staff rostering

• Effective communication and interpersonal skills

• Excellent customer service skills

• Previous experience working in a patient related environment

• Ability to manage multiple tasks in an organised manner

• Ability to work autonomously as well as in a team environment

• Passion for delivering quality patient-centred care

• High level of planning and organising skills

Employee Benefits: Our OneHealthscope rewards program gives you access to a range of wellness benefits, as well as discounted onsite parking at Northern Beaches Hospital and access to Fitness Passport!

•    Employee Assistance Program and free services incl. medical examination of employees and discounted services for permanent Healthscope employees and members of their immediate family.
•    Rewards program with national deals and discounts for travel, health insurance and banking offers.
•    Variety of leave options and salary packaging, additional superannuation, Novated motor vehicle lease and Airline/Club membership

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport.  Employment of a temporary visa holder may occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 

Please apply online.

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children’s Check, prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.